Privacy Policy - Office Clearance Kilburn

At Office Clearance Kilburn, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Introduction

Office Clearance Kilburn values your trust and is dedicated to safeguarding your personal data. This policy explains our practices regarding the collection and use of your information.

2. Information We Collect

We may collect and process the following types of personal information about you:

Personal Identification Information: Name, email address, phone number, and postal address.
Professional Details: Job title, company name, and business contact information.
Usage Data: Information on how you access and use our services, including IP address, browser type, and pages visited.
Transactional Information: Details of the services you have requested and any payments made.

3. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To provide and manage the services you request, including office clearance and related support.
Communication: To respond to your inquiries, provide customer support, and send you updates about our services.
Improvement of Services: To analyze usage patterns and feedback to enhance our offerings.
Marketing: With your consent, to send you information about our services, promotions, and events.
Legal Compliance: To comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following lawful bases:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: To fulfill our contractual obligations to you.
Legal Obligation: To comply with laws and regulations.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

5. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Protecting Rights: To protect the rights, property, or safety of Office Clearance Kilburn, our customers, or others.

6. Data Security

Office Clearance Kilburn implements a variety of security measures to maintain the safety of your personal information. We use industry-standard technologies and procedures to protect your data from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Retention Periods

Personal identification information: Retained for the duration of our business relationship and as required by law.
Usage data: Stored for a limited period to analyze trends and improve services.
Transactional information: Kept for several years in accordance with financial regulations.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request access to your personal data.
Rectification: The right to have incorrect or incomplete data corrected.
Erasure: The right to request the deletion of your personal data.
Restriction of Processing: The right to restrict the processing of your data.
Data Portability: The right to receive your data in a structured, commonly used format.
Objection: The right to object to the processing of your data under certain circumstances.

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a minor, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after the changes have been posted constitutes your acceptance of the updated policy.

11. International Transfers

If you are accessing our services from outside the United Kingdom, please be aware that your personal data may be transferred to, stored, and processed in the UK or other countries where our servers are located. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and allow us to provide personalized content and advertisements.

You can control the use of cookies through your browser settings. However, restricting cookies may affect the functionality of our website.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws and our Privacy Policy. The DPO is responsible for managing data protection strategies and ensuring that personal data is handled in a lawful, fair, and transparent manner.

15. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the appropriate channels provided by Office Clearance Kilburn.